chip- and motortuning
Volkswagen
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FAQ - Frequently asked questions
Can you return the parts if they do not fit?
Within the framework of the right of withdrawal within the EU, you can return parts purchased from us. The conditions for this can be found on the linked page.
Important to know:
The buyer bears the direct costs of returning the goods. This is regulated by law.
You must pay for any loss in value of the goods if this loss in value is due to handling on your part that is not necessary for testing the condition, properties, and functioning of the goods.
In simple words: If the part is no longer 100% in order, then we can retain a part of the purchase price for the loss of value. So: Take care of the parts if you are not sure that you want to keep them.
https://www.bar-tek.com/help-center/help-center/service/delivery-returns/can-you-return-the-parts-if-they-do-not-fit
Important to know:
The buyer bears the direct costs of returning the goods. This is regulated by law.
You must pay for any loss in value of the goods if this loss in value is due to handling on your part that is not necessary for testing the condition, properties, and functioning of the goods.
In simple words: If the part is no longer 100% in order, then we can retain a part of the purchase price for the loss of value. So: Take care of the parts if you are not sure that you want to keep them.
Forge TÜV / certificate
Forge articles generally have no expert opinion and are not permitted in the StVZO. An entry must always be discussed with the TÜV in individual cases.
https://www.bar-tek.com/help-center/products-stock/forge-tuev-certificate
When will I receive my order?
The delivery time within Germany is stated with the article. Within the EU, the delivery time increases by approx. 2 to 9 days (depending on the country). Worldwide, about 9 to 15 days are added for delivery and possibly customs for premium shipping. Express delivery times are shorter.
You can find more information on our page Payment / Dispatch.
In the shopping cart you can also see the estimated delivery time for your country with DHL International and DHL Express (depending on which shipping method we can offer for your country).
https://www.bar-tek.com/help-center/service/when-will-i-receive-my-order
You can find more information on our page Payment / Dispatch.
In the shopping cart you can also see the estimated delivery time for your country with DHL International and DHL Express (depending on which shipping method we can offer for your country).
Are you unsure? We are happy to help you!
Your answers will be provided by our team!
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Good reasons for BAR-TEK® Motorsport
Europe's No. 1 in engine tuning
Europe's largest shop for Audi and VW engine tuning.
Same day shipping
Orders before 12 noon go out the same day.
All items are BAR-TEK proved
All items are tested and checked by us.
15 years of engine tuning experience
Of which 10 years at the highest level of motorsports!